Stay in Touch

Hire Desk New Entrant Training

Training and support / Introduction to Hire

Hire Desk Controller New Entrant Training Programme

Course Overview

This programme is aimed at workers in the role of Hire Desk Operative or Hire Controller. Delegates attend a 5-week modular training programme, an on-site assessment, and are awarded a Level 2 National Vocational Qualification (NVQ). The training focusses on sales and customer service techniques, as well as practical sessions on safe use and awareness on a wide range of tools and equipment.

The HAE EHA New Entrant Programme is part of the CITB suite of Specialist Applied-skills Programmes (SAP), as such learners receive additional support from CITB Apprentice Officers throughout their learning.

Upcoming Programmes and Dates

When
Week commencing 16th December 2024

Where
HAE Offices, Birminham Business Park, B37 7YE

Duration
25 Days

Programme Content

The new and improved training programme for 2024 includes visits to tools and equipment suppliers and manufacturers for hands-on experience, and the IOSH Working Safely awareness course.

For a full breakdown of the course content contact us.

Programme Delivery

The full programme runs over 18 months. This breaks down as 25 days off-the-job training, in 5 modules lasting approximately one week, delivered at intervals throughout this period. Delegates then concentrate on building a portfolio of evidence ahead of their NVQ assessment, and completion by month 18.

Programme Benefits

  • Delegates will achieve a Level 2 NVQ Diploma in Hire and Rental Operations
  • Delegates will receive certificates of competence in Emergency First Aid at Work, Gas Safety Awareness and MEWP and Mobile Tower Awareness
  • Hire companies whose hire-desk operatives have completed the programme will gain advantages when being audited for SafeHire Certification

    • Programme Costs

    A full 25-day programme costs £6,600 plus VAT which includes all the training, induction and on-site NVQ assessment required to complete the qualification. This amount can be invoiced in instalments upon request. CITB-registered companies can claim grant which would bring the overall cost down to £360 plus VAT. See below for details.

    In addition, HAE EHA will cover the costs for hotel stays up to 25 nights (booked by our team). Delegates and/or employers will be responsible for covering travel and meal costs where applicable.

    CITB Grants and Funding Explained

    CITB-registered companies have access to this programme with the following grant and subsidies:

    £1,060 Short Duration Grant across 5 course modules, mix of Tier 1 and 2

    £600 Achievement Grant (claimed upon completion)

    £5000 CITB SAP funding (claimed by HAE and offset against final amount)

    HAE will invoice £1,800 plus VAT, in two instalments:

    £950 in advance of the programme

    £850 in advance of programme assessment (month 13)

    Get in Touch

    If you’d like further information on up-skilling your workforce, please contact us on 44 (0)121 380 4617 or by e-mail training@hae.org.uk.